Terms of service

Terms of Service

Last updated: 13 April 2025

Welcome to Home Alchemy. By accessing or using our website, purchasing products, or interacting with us, you agree to the following terms and conditions. Please read them carefully.

1. Overview

This website is operated by Home Alchemy. Throughout the site, the terms “we,” “us,” and “our” refer to Home Alchemy. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

You must be at least the age of majority in your country or province to use this site or place an order.
You agree not to use our products for any unlawful or unauthorised purpose.
You must not transmit any viruses or code of a destructive nature.

3. Product Information

We make every effort to display our products accurately. Due to the handmade nature of our candles, slight variations may occur in colour, texture, or scent throw. These variations are part of what makes each candle unique.

4. Pricing & Payment

All prices are listed in EUR and include applicable VAT unless otherwise noted. We reserve the right to modify prices at any time without notice.

5. Shipping & Delivery

Shipping rates and delivery times are provided at checkout. Once dispatched, we are not responsible for delays caused by postal carriers or customs.

6. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details. We do not accept returns unless the product is damaged or incorrect.

7. Intellectual Property

All content on this site—including images, text, logos, product descriptions, and branding—is the property of Home Alchemy and may not be used without written permission.

8. Limitation of Liability

Home Alchemy shall not be liable for any damages that result from the use of or inability to use the materials on our site or the performance of our products.

9. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Netherlands.

10. Changes to Terms

We reserve the right to update or change these terms at any time. Changes will be posted here with the updated date at the top.

Contact Us

Questions about the Terms of Service?
Email us at nicole@homealchemy.nl