Frequently Asked Questions

Find answers to common questions about Home Alchemy’s artisan candles, personalised label options, clean ingredients, and more.

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How long does shipping take for Home Alchemy candles?

We process all orders within 2–3 business days. Delivery times vary based on your location, but most orders within the Netherlands arrive within 3–7 business days. You will receive a tracking number as soon as your order is dispatched.

Can I customise the label on my candles?

Yes! Home Alchemy offers personalised label options for weddings, corporate gifts, and special occasions. Each set includes your custom design applied across clean-burning, hand-poured candles. Select your options from the Customise page then contact us for a quote.

What makes Home Alchemy candles different from conventional candles?

Most conventional (store-bought) candles are made with paraffin wax, a petroleum byproduct that can release harmful chemicals like benzene and toluene when burned — the very same toxins found in car exhaust fumes. Both benzene and toluene are classified as carcinogens and contribute to indoor air pollution over time (American Chemical Society, 2009).

In addition, some conventional candles still use metal-core wicks, which can emit heavy metals into the air during burning. Combined with synthetic fragrance oils containing parabens and phthalates, these ingredients can compromise the air quality inside your home.

At Home Alchemy, we do things differently.
Our candles are hand-poured in small batches using natural waxes, clean-burning cotton, linen, or wooden wicks, and premium, vegan fragrance oils free from parabens and phthalates. Every element is carefully selected to create a purer, safer, and more luxurious candle experience — one you can feel confident about bringing into your space.

Sources: American Chemical Society (ACS), 2009 Study on Paraffin Candles | Environmental Protection Agency (EPA) Classification of Benzene as Carcinogenic

Why do you use cotton, linen, and wood wicks?

At Home Alchemy, we exclusively use natural cotton, linen, or wooden wicks. These materials ensure a cleaner, more consistent burn without the risk of releasing heavy metals into the air — a concern with some traditional metal-core wicks.

Wood wicks also offer a soft, soothing crackle, adding an extra sensory experience to your candle moment.

Are your fragrance oils safe and/or vegan?

Yes. Our fragrance oils are 100% vegan and carefully sourced to meet strict European safety standards. They are free from parabens and phthalates — chemicals often found in mass-market candles — ensuring a luxurious fragrance experience without compromising your wellbeing or your environment.

Why are Home Alchemy candles more expensive than conventional candles?

Home Alchemy candles are crafted with intention, not mass production.

We use natural, cleaner-burning wax blends, high-quality vegan fragrance oils, and hand-pour every candle in small batches. Our materials are responsibly sourced, and our attention to detail extends from the custom wicks to the recyclable packaging.

The result is a candle that doesn’t just smell beautiful — it elevates your space and your wellbeing.

How should I care for my Home Alchemy candle?

For the best experience:

  • Always trim your wick to 5 mm before lighting.
  • Let the wax pool reach the edges of the vessel during the first burn to prevent tunneling.
  • Limit each burn session to a maximum of 4 hours.

Proper care helps ensure your candle burns cleanly and lasts as long as possible.

Do Haarlem residents get a special benefit?

Yes! We are proud to be based in Haarlem and to support our local community.

If you live in Haarlem, free local delivery will be automatically applied at checkout when you enter your address — no minimum purchase required.

It’s our way of saying thank you for shopping close to home.

Still have questions?

We’re always happy to help. Get in touch with us — we'd love to hear from you.